About
In 1916, Dr. Walter Baker, a South Bend surgeon, had the opportunity to tour the nationally-known Mayo Clinic. Even back then, the Mayo Clinic was an impressive healthcare facility. It was the first nonprofit multi-specialty group practice in the world and Dr. Baker was so inspired by what he saw, that he immediately returned home and gathered five other specialists together to form a similar group, which became known as the South Bend Clinic.
Those six doctors started a work that now includes ten campuses and nearly 150 providers. Together they hold 30 different board certifications. Despite its exponential growth, South Bend Clinic stays true to the founders’ purposes of patient-centered, physician-led healthcare.
Our Mission:
The core purposes of The South Bend Clinic are: to provide exceptional patient-centered, physician-led, coordinated care to improve the health of our patients and community; and to provide equally exceptional career opportunities for our team members.
Our Vision:
The South Bend Clinic will be recognized as the area’s premier provider in the delivery of excellent, patient-centered integrated health care through exceptional levels of teamwork among our Physicians and staff.
Our Commitment to Quality Care
South Bend Clinic’s commitment to comprehensive, caring, and convenient care relies on several basic premises.
“The ability to immediately access all the different colleagues and specialties under one roof, to share expertise and speed up the flow of treatment and diagnosis across all disciplines, delivering clinical value in terms of improved outcomes and economic value. Medical knowledge is expanding faster than anybody can keep up with, and so the ability to be in an environment where you’re learning from each other is important.
Kelly Macken-Marble, South Bend Clinic’s Chief Executive Officer.”
The Best Doctors & Healthcare Workers
We know that the best care only happens when you have the best doctors and medical support personnel.
Because of this, we support the largest physician-owned, multi-specialty group in Indiana. Our doctors retain full control over their practices but with our administrative support, they can focus solely on their patient’s medical care.
The doctors at South Bend Clinic work in a collaborative environment where primary and sub-specialty physicians pair together to deliver a high level of integrated and coordinated patient care. Our commitment to patient care is evident by the fact that we are the only ones in the area that transition care coordinators when our patients move.
Community Support
Dr. Baker envisioned a healthcare clinic that was altruistically focused on patient care. For over 100 years, the South Bend Clinic has held to that vision plus serving the community’s needs in new and innovative ways.
- Providing space to the Riley Hospital at Indiana University for its traveling pediatric specialists.
- Transition of Care nurses embedded at each hospital (St Joe and Memorial) that advocate for SBC when they transition to home or post-hospital care at a rehab center or other facility.
- The only pediatricians in the area with evening and weekend hours.
- Our own physician-staffed Immediate Care Center to provide walk-in care for our patients and the community seven days per week in the day and evening hours
- Scholarship support to medical students at Indiana University School of Medicine-South Bend and allied health professionals at Ivy Tech Community College
- Philanthropic and talent support to community organizations such as The Boy’s and Girl’s Clubs of St. Joseph County, Riverbend Cancer Services, Food Bank of Northern Indiana, Northeast Neighborhood Revitalization Organization, Downtown South Bend Inc., Reins of Life, YWCA, Prevent Child Abuse of St. Joseph County, Girls on the Run Michiana, and others.
Because we care about our patients and the community, our doctors have long-term or lifelong relationships with their patients. Because they are familiar with a patient’s history, less time is required to gather information and prescribe care.
Accountable Care
Delivering health care today is not only about the quality of medicine, it’s also about the experience of care and managing total cost of care. Employers, insurers and patients all want value for their health care dollar. That’s why, commencing in 2014, The South Bend Clinic formed its subsidiary, Michiana Accountable Care Organization, LLC (“MACO”).
MACO and The Clinic together provide the education and infrastructure through analytics, case managers, transition of care coordinators, and tools at the provider’s fingertips to help provide comprehensive preventative care, fill gaps in patient’s care, manage chronic disease, and provide and direct care to the lowest cost environment.
The South Bend Clinic and MACO now participate as valued partners sharing in the risk and reward of managing patient populations in Medicare, Medicare Advantage and commercial patient populations with CMS, Anthem Blue Cross & Blue Shield, United Healthcare, Humana, and Managed Health Services, in addition to local value networks with Select Health and Community Health Alliance.
The Clinic and its physician and providers have consistently been recognized and awarded by these payers as top performers in delivering quality of care and managing the total cost of care as compared to peer groups in Indiana and the Midwest.
