Business Office

Phone: 574.299.2450

6301 University Commons, Suite 230

South Bend, IN 46635

Patients with Health Insurance

We find that our patient's insurance can change, so we ask to see your insurance card at every visit. This ensures that you get the maximum value of your benefits and avoids any errors in processing.

If you are unable to present evidence of insurance, then you may be held personally financially responsible for payment of all services provided.

• Copayments are due at the time of service.
• Payments on your account can be made at any Clinic location or through our website.
• It is your responsibility to know your insurance benefits, identify any prior authorization requirements, and laboratory or hospital preferences.
• We submit claims to your insurance carrier for you. You will receive a bill for any patient-due amount after insurance processes your claim.
• Many preventive services or wellness visits are covered in full by your insurance, but we may need to submit a claim and bill you for medical conditions discovered during your exam.
• We cannot change the doctor's diagnosis codes to change the outcome of an insurer's benefit coverage or payment.

Missed Appointments

Please give us the courtesy of 24 hours' notice should you know you need to cancel or miss your appointment. Without such notice, a fee may be charged, depending on the time set aside for your appointment and the specialty.