The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey.
Responses are measured on a scale of 1 to 5, with 5 being the best score.
Learn more about our patient satisfaction survey.
Patient Satisfaction Rating
4.6
Likelihood of recommending this provider
4.6
133 Ratings
Provider discussed treatment options
4.7
130 Ratings
Provider explained things clearly
4.7
134 Ratings
Provider included you in decisions
4.6
118 Ratings
Provider showed concern
4.6
134 Ratings
Comments
Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy.
Learn more about our patient satisfaction survey.
"I have been a patient of Dr Norton's for 3 years now. I will recommend him to anyone as a provider. Very professional, personal and cares about your during your visit. Answers all questions and is very easy to talk with. I trust him with my life"
5
Sep. 28, 2024
"Very impressed with the quality and how quickly I was taken care of"
5
Oct. 21, 2024
"I appreciate Dr Norton and Renee and am treated kindly and respectfully. I am an RN and I know Dr and Renee RN are thorough and attentive"
5
Oct. 18, 2024
"All around, just an Awesome experience"
5
Oct. 10, 2024
"Dr. Norton is fantastic. I moved to Mishawaka a little over a year ago. When I heard he transferred to SBC I transferred my records to Dr. Nortons new office w/SNC."
5
Oct. 9, 2024
"Dr. Norton is a Doctor who listened, explained and reacted to my concerns. My wife and I are both very pleased to have Dr. Norton as our primary care Doctor."
5
Oct. 6, 2024
"Doctor Norton is great. Very happy he's my new doc."
5
Oct. 4, 2024
"Good experience"
5
Oct. 4, 2024
"Dr. Norton is a very good listener, well informed and very competent. "
5
Oct. 2, 2024
"Dr Norton's demeanor is dismissive of my concerns about recommended care. I don't feel comfortable seeing him again. I'm pursuing being seen by a different PCP."
1.4
Nov. 16, 2024
"I like Dr Norton. He seemed very intelligent and knowledgeable."
5
Nov. 15, 2024
"Dr. was very direct. Concern for my health issues very evident."
3.8
Nov. 13, 2024
"This appointment was well worth the time for my health."
4.75
Nov. 2, 2024
"I've already recommended Dr. Norton to a friend of mine."
5
Dec. 29, 2024
"The nurse and doctor are both very professional and eased my mind about my concerns."
5
Dec. 23, 2024
"Very good first impression of Dr. Norton, have recommended him to friend."
5
Dec. 20, 2024
"Dr. Norton was very upbeat and friendly to me. I appreciated his listening to my questions and helping me."
5
Dec. 20, 2024
"Dr. Norton took time to listen to my concerns and gave me a lot of information concerning my problems and condition. I was very pleased with my visit."
5
Dec. 18, 2024
"My experience with Dr. Norton was fine. He takes time and listens to my concerns."
4
Dec. 5, 2024
"Dr. Norton listened to my concerns. He addressed them accurately and in a very thoughtful manner. I appreciate his due diligence."
5
Dec. 5, 2024
"I am extremely pleased with the care that I am receiving from Dr. Norton."
5
Feb. 27, 2025
"Dr. Matthew Norton is by far the best physician I have had in a while. Thank You Dr. Norton for the excellent attention you apply to my healthcare concerns. I Greatly appreciate it!"
5
Feb. 17, 2025
"Love Dr Norton. Kind reassuring and great educator."
5
Feb. 14, 2025
"Dr. Norton found a med that could replace another med my mother is currently taking. He came up with a schedule where one med gets less while the other gets more until they have swapped places."
5
Feb. 14, 2025
"Dr. Norton not only discusses treatment options, but also how to be proactive about my health."
5
Feb. 8, 2025
"Dr Norton and his nurse were excellent."
5
Feb. 6, 2025
"Dr. Norton was very professional & listened to & acted by adjusting my meds and referring meto a kidney specialist,."
5
Feb. 5, 2025
"I was pleased with the concerns I had, and the advice given to me."
5
Mar. 7, 2025
"Dr. Norton is wonderful! He's intelligent and has a sense of humor. He likes to stay on top of things"
5
Mar. 4, 2025
"Dr. Norton was professional, friendly and interested in helping me with my concerns. I feel more hopeful about getting my diabetes under control with his help."
Comments